LONDON - Holiday Inn Bloomsbury

I stayed with my partner Conrad Hodgkinson at your Holiday Inn hotel on Saturday and Sunday, 15 and 16 March. I am quadriplegic owing to a progressive neurological condition and need to use a wheelchair and hoist for transfers.

The hotel staff were friendly, helpful and courteous. Although we regularly use hotels this was the first time I have ever been given an exit plan in the case of emergency by a hotel. It was reassuring to feel that my stay would be as safe as possible. Free parking was available outside the door and this is a bonus when you have large amounts of equipment and must use adapted transport.

The ceiling tracking hoist was a very welcome feature as was the size of the room. When you travel with two wheelchairs and a chair bed you certainly need lots of room! We will certainly be using the Holiday Inn again and will try to make sure we publicise the excellent service you offer.

CB March 2008